Account or SIM Related

How can I change the SIM / What do I do if I have lost the SIM?

Please visit nearest Vodafone store or Vodafone Mini Store with a copy of your Proof of Identity for SIM Change.

You can collect replacement of SIM card at your nearest Vodafone store or Vodafone Mini Store by submitting the damaged SIM along with a copy of photo id proof.

In case of loss of SIM. The customer is requiered to visit the nearest Vodafone Store/Vodafone Mini Store and submit FIR/Missing report along with a copy of their identity proof.

Bring an original photo ID proof with you when visiting a store to collect your replacement SIM card.

TAT of SIM replacement 2 hrs and Roaming SIM replacement - 48 hrs

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